Showing posts with label hospitality. Show all posts
Showing posts with label hospitality. Show all posts

Saturday, August 04, 2012

Ramadan Majlis and Suhoor

Wednesday 1st August, a day of many meanings: almost two weeks into the holy month of Ramadan, a full moon day that marks the celebration of Asalha Puja in the Thai Calendar, and a date designated Friendship Day in South Asia.  So it seemed fitting that on this day I had the opportunity to attend my first Majlis in Qatar - majlis means assembly, essentially somewhere people gather and settle or sit down.  From what I hear, the traditional usage connotes meeting to share and exchange, to discuss in council, but it is used more informally for any social gathering around some activity - for example, I was told about a "Playstation majlis"(!)

Shortly before 10pm I arrived at my destination, a house in a residential area not very far from the hotel.  I was led into the entrance hallway by the youngest member of the household, where I took off my shoes before being shown into the Majlis.  Gathered together in a very spacious lounge were friends and relations of the host, mainly Qataris, all in thobes.  Not having experienced anything quite like this, I was content mainly just to observe the process: a wonderful flowing movement of people arriving, exchanging and then departing.   When a guest arrives, everyone stands up and the guests goes round to exchange introductions with each one and they take their seat followed by everyone else; similarly, when leaving everyone stands, there is a farewell to each person, and departure.

Reclining in plush sofas that lined on all sides, conversations were relaxed with lots of gesturing and good humour.  They would sometimes be plenary and then tail off and evolve into smaller groups where interests were shared more closely, until the next guest arrived ... and the dialogue would be reconfigured automatically - networking par excellence!  There was provided a continuous supply of hot beverages and fresh dates; drinks were served in small containers, alternating between Arabic [Al-Qahwa] coffee in ceramic cups, and tea in Arabian glasses with very small handles near the base.  For the coffee, I had already read in The Middle East Unveiled about the custom of taking 2 to 3 cups, and shaking the cup to decline a further top-up, but evidently I shook too gently the first time, as more was served.  From then on I shook more vigorously (with the desired result)!

There were people from many walks in life to share and engage in wide-ranging topics covering the arts and culture, business and current affairs.  Of course most of the conversation was in Arabic, so I was fortunate in having the youngest son explain some basic aspects to me whilst his father occasionally summarised some of the main conversation.   However, I was encouraged to undertake intensive study of Arabic, over maybe 2-3 months, so that I could in particular read the Koran in the original.

The lounge conversations continued for about a couple of hours before the remaining guests were ushered into the dining room for Suhoor, the last meal taken before undertaking the coming day's fast.  It's well known back in the UK that Muslims provide excellent hospitality around food and it is instilled with special significance at this time.  I was informed that for the family you lay out only what you need, but for guests there should be laid out a banquet; food should be more than what's needed and guests should be allowed to keep going back for more, as much as they wish.

It was also explained to me that whereas Iftar is a substantial and quite heavy meal, Suhoor is lighter, here comprising salads, vegetables, fish and a bit of chicken, and a few desserts such as sagu; all were delicious.  They had been prepared by a Sri Lankan cook, and also included a special round savoury pancake (no eggs) that was proudly claimed as unique in Doha [the claim for uniqueness is common]!   At least there was some indication to back this up - on a previous occasion one of the guests had put one in his pocket, taken it to his head chef, who confessed they didn't know how to make it.

After about an hour conversations switched back to the lounge and quite soon after it was time to return.  I wasn't to leave empty-handed, though, as I was given an instruction: "Now you fast until Iftar...!"

Friday, July 13, 2012

First Impressions of Qatar

I started work on the 1st July and two days later received this memento:


It is from a party I attended along with colleagues to congratulate a senior member on their new appointment. The occasion seemed more akin to a wedding reception - complete with guest book - and illustrates, I feel, the kind of welcome that local people like to offer. :-) I think hospitality has been a long-standing custom in this area, a tradition expounded in the recent exhibition called The Gift of the Sultans . (I'm particularly interested in gift exchange as I think its importance is growing in wider economic development.)

If my copious notes are anything to go by, there's been a lot to interest, perplex and marvel in my first few days.  At the party I did not escape having a microphone shoved into my hands, and all I could really say is that it's been somewhat overwhelming experience to take everything in, but it has been actually quite wonderful - that is, there are many things to wonder at. Before I arrived I had been reading a little bit about the geography and history and had a sense of very quiet and simple existences - of Bedouin tribes and pearl fishing villages.  So when I see all the development, the contrast is striking; it seems even more marked than the modern urbanisation of Bangkok in the '80s and '90s because here in Doha 10 years seems already a long time ago.  This is especially so in terms of staffing: having just come from Oxford, where departments could have half a dozen staff with 150 or more years service between them.   In Doha, I guess this would be unheard of, so you really feel the newness of this incarnation!   In such a short timescale without really knowing what the future will bring it's inevitable that some construction plans are made somewhat hastily, but the overall direction towards a 'knowledge economy' and the investments in arts, culture and education seem laudable and I think will bear fruit.

I've seen or met quite a few people, yet I've hardly made any excursions.  When I asked about getting out and about on foot or by bus, I got a doubtful look; it does seem that most people just drive or use drivers, though I did see a few Mowasalat and other buses go by, particularly US-style yellow school buses.  It's really the multitude of people who have been passing through the hotel and whom I've met at the workplace.  For instance, some reception staff are from countries in Eastern Europe such as Ukraine and Belorus; many Filipinos act as drivers and also room service staff; there are also Indonesians, particularly from Bali.   I met one staff member from Nepal and he had relatives in the UK (and knew about Joanna Lumley's support for the Gurkhas!)  Other drivers are from North Africa - e.g. Sudan - and South Asia, e.g. India and Pakistan; you soon realize that there are several continents and many nationalities within 3 hours flying time.   This is also reflected in the hotel laundry list, which for men includes items such as dish dash, gutra, Gahfia cap, and serwal.

At the office my colleagues (some of whom are on LinkedIn ) are from states/countries such as Qatar, US, Canada, India, Syria, Egypt, and Eritrea.  Several of my non-Qatari colleagues that they were born or brought up in Qatar, which initially surprised me, but then on reflection that is to be expected because, I think, for several decades the expat community has outnumbered the Qatari citizens.  Now the population of Qatar has exceeded 1.7 million, about 80% of whom are expats, many from other Arab countries, plus South Asia and the Philippines, whilst Westerners make up only a small minority.   However, I've not encountered so many people who are like myself of mixed ethnicity, at least not many in comparison with the UK, whose diversity has come from long-term immigration especially through Europe and Commonwealth connections.  I think that reflects the Islamic code of conduct around marriage, which is stricter than in secular society, plus the fact that many immigrants come here for relatively short contracts and ethnic communities here may be quite self-contained, though I don't know.

I work fairly standard office hours - compared with my previous jobs I start  early and finish early leaving plenty of time for the rest of the day.  However, some hours of work are evidently much longer: I was concerned to hear one driver declare that he offered a 24 hour service - "you can ring me at 2am and a driver will be there within 15 minutes."   "When do you sleep?" I asked.  "During my holidays!" came the reply.  In effect, when not driving, he's on call all the time.  Yet he was recommended to me because he has a reputation for being reliable.  I hope he doesn't get so many night time calls.

The Qatar Museums Authority is a quite large organisation with headquarters in a tower block; I use the staircase to get some exercise (10 flights of stairs to the floor where I work); so far I just walk, but one of my colleagues has been running and can race up them in 2 minutes or even less!

Here is a promotional video made in-house with QMA staff, aimed particularly at University students.



QMA has some UK links, particularly with University College London.  Here is another video, describing the partnership with the Qatar Foundation, Department of Culture and QMA:



The fields of cultural heritage and archeology seem to me a good match!


I never thought that I would become an expat - but somehow it happened.  You get a few reminders of your new offshore status, such as visiting UK news sites which display adverts offering super-charged pensions and salary schemes, trying to entice with "Free Report for BBC Readers in Qatar" or "Create your own personalised high interest offshore savings and investment design today!"  I think I'll stick to something simple, though I shall need to open a bank account soon, now that my residency permit and ID card have come through.

So far my experiences have been very positive - the Qatar I've experienced is buzzing with optimism, a 'can do' attitude.  And lest I get too busy, I can recall the words of Desiderata.